Contact JIB
Get in touch with JIB Roadside Assistance for support, questions, or general service inquiries.
Contact JIB Roadside Assistance
Use the JIB app for roadside service requests. For questions and support, reach the team by phone or email.
- 24/7 support availability
- (678) 557-0315 — Support phone line
- support@jibroadsideassistance.com
- jibroadsideassistance@gmail.com
- Download the JIB app for service requests
- Follow JIB on Facebook, Instagram, Pinterest, and YouTube
Frequently Asked Questions
How long does the customer sign up process take?
If you have all the relevant information, on average it only takes about 10 minutes.
Do I have a choice on roadside technicians?
Technicians are assigned based on a 5-10 mile proximity to you, which enables us to fulfill quick and efficient services.
What is a Mechanic Advisor?
Mechanic Advisors provide experienced diagnosis to help you virtually troubleshoot a mechanical problem without you having to wait 30 minutes at a mechanic's shop.
How do I get in touch with a Mechanic Advisor?
Connections are made through the JIB app.
Do I need to sign up as a member and pay dues?
No membership dues are required! JIB is an on-demand, pay-as-you-need service.
Are all services a single fee with no price escalations?
Our pricing algorithm provides the most competitive fixed price option for each service and timeframe.
Can I tip the technician or mechanic advisor for great service?
Yes! You can tip and provide feedback through our app.
How can I cancel a service request?
Services are cancelled through the JIB app. There will be no charge if the service request is cancelled before the technician is assigned and routed to deliver the service.
Need roadside help right now?
Download the JIB app to request roadside assistance.